Pet, Surgery & Anesthesia, and Payment Policies

Our hospital lobby

Pet Policies

Safety - For the safety of all our patients in or on the hospital premises, we ask that all dogs are on a leash and cats placed safely in a carrier.

If we find any signs of fleas on a hospitalized pet, we will apply a flea preventative at an additional cost to the pet owner.

Vaccination Requirements - We do require that vaccinations (Rabies and Distemper) be up-to-date on hospitalized patients.

Hospitalized Pets - Sick or hospitalized pets are evaluated and treated every morning at 8am, so we ask that you please call after 9am for an updated progress report.

Hospitalized Pet Visits - We do allow visitation time with your hospitalized pet, but prefer to keep visits to a minimum to decrease stress and excitement on your pet. We ask that you do call prior to visiting with your pet. 

Surgery and Anesthesia

Pets scheduled for surgery or other procedures requiring anesthesia are usually admitted the morning of the procedure. We ask that they not be fed breakfast and we recommend with-holding food after 12 midnight the night before surgery, free, access to water is fine for your pet to have.

We also offer pre-anesthetic blood work to all our patients. It is highly recommended for patients over 7-years of age. Most patients will be discharged the same day as their surgical procedure; however, some patients must stay a night or two for post-operative care.

Payment Policies

Our fees reflect the costs associated with the quality of veterinary care we provide. An estimate of anticipated charges can be made for you.

We do accept credit cards (Visa, MasterCard and Discover), debit cards, and cash.

If your pet is staying for medical care, a deposit is requested. Payment in full is expected when your pet is discharged. 

We sympathize with the financial dilemma a pet's illness may present, but we will not be able to extend credit. The client agrees that any amount unpaid will be subject to interest at the rate of 2.5% per month until the unpaid amount is paid in full, as well as monthly statement and handling fees. Additionally, the client will be responsible for the reasonable costs of collection of any such unpaid amounts, including collection and attorney fees.